🧠How Much Should AI Remember? Copilot’s New Memory Features Explained
How much do you actually want AI to remember about you?
That’s the question Microsoft is starting to answer with a major new update to Copilot.
Until now, Copilot has been helpful in a fairly transactional way. You ask it to summarise something, draft an email, or answer a question, and it does the job. Then next time, you’re almost back to square one.
It doesn’t really remember who you are, how you work, or what matters to your business.
That’s about to change.
Copilot is getting memory
Microsoft is introducing memory management into Copilot, and it’s a pretty big shift in how the tool works.
You’ll be able to explicitly tell Copilot to “remember this”. Things like preferences, recurring information, or useful context about how you work. Over time, it can build up a clearer picture of what’s relevant to you.
Crucially, you stay in control.
A new memory management page will let you see exactly what Copilot has stored. From there, you can edit or delete anything you like. Nothing is hidden. Nothing is permanent unless you want it to be.
That balance matters.
Why this could be genuinely useful for businesses
This isn’t about making AI feel cleverer. It’s about reducing repetition.
Imagine Copilot remembering:
The tone your team prefers for reports
The formats you use for proposals
The names of key clients or internal projects
The way you like information summarised
Instead of re-explaining the same things over and over, you can just get on with the work. And if something changes, a new client, a different style, a new process, you can update or clear that memory instantly.
Less friction. Less context-setting. More momentum.
There’s more: connectors
Alongside memory, Microsoft is expanding Copilot’s ability to connect to your files.
It already works with OneDrive. Soon, it will also connect to Google Drive. That means you’ll be able to ask Copilot to pull information from your documents, summarise folders, or surface insights without opening files one by one.
Over time, more services are expected to be added. The end goal is a much more joined-up way of working with your business data, without constantly jumping between apps.
What to expect next
These features are rolling out across the web, Windows 11, and mobile devices. Some will likely be available for free, while others may sit behind Copilot’s paid tiers as things mature.
Either way, the direction is clear.
Copilot is moving away from being a one-off helper and towards being a more personal assistant that learns how you work, while still leaving you firmly in the driver’s seat.
The bottom line
The more Copilot remembers, the more useful it can become. But the fact that you control what it remembers is what makes this update interesting.
Used well, this could save time, reduce repetition, and make AI feel far more practical in everyday business tasks.
If you’d like help understanding what Copilot could do for your business, or whether it fits into your setup at all, just get in touch. We’re always happy to talk it through.
